WE ARE CLOSED FOR EASTER from FRIDAY 29th MARCH UNTIL TUESDAY 3rd APRIL

Delivery & Collections

We understand that Moving House can be a nerve-wrecking experience!
But we hope that our packaging supplies will help things to a little easier!

All orders received before 1pm will be delivered

NEXT WORKING DAY NATIONWIDE

 

Our standard hours of delivery are business hours (Monday-Friday 9am-5pm). We realise that sometimes it may be difficult to take delivery during the day. Therefore if you wish, you can have your order delivered to your place of work, left with a neighbour, or in a hallway or shed. Please let us know, using the comments section in the checkout at the time of order. All our orders are packed securely in plastic.

The maximum delivery charge is €8.50 per order.

However, place an order valued at over €75 and get FREE SHIPPING!

For a limited period, there is also FREE SHIPPING on selected items.

We also welcome deliveries to the 6 counties of Northern Ireland, which incur no additional shipping charges.

 

Please see below a guide to help you see your expected delivery date. Please note that, unfortunately, delivery dates cannot be 100% guaranteed.

 Day of Received Order Dispatch Day Expected Delivery Day
Monday before 1pm Monday Tuesday
Monday after 1pm Tuesday Wednesday
Tuesday before 1pm Tuesday Wednesday
Tuesday after 1pm Wednesday Thursday
Wednesday before 1pm Wednesday Thursday
Wednesday after 1pm Thursday Friday
Thursday before 1pm Thursday Friday
Thursday after 1pm Friday Monday
Friday before 1pm Friday Monday
Friday after 1pm Monday Tuesday
Saturday & Sunday Monday Tuesday
Bank Holiday Mondays Tuesday Wednesday
 

Orders will be sent via Fastway Couriers

All orders can be tracked via a track-and-trace system. As soon as your order leaves our warehouse you will be emailed a track-and-trace reference for your order.  

Please also provide a contact telephone number - the courier may require it to let you know if your delivery will delayed, or if there are difficulties locating your address.

 

You are also welcome to collect your order from our warehouse, if you wish. We are open 9am-4pm Monday-Thursday and 9am-3pm on Fridays for collections.

Icon for truckDelivery Charges

The maximum delivery charge is €8.50 per order.

However, if you place an order valued at €75 or more, you will qualify for FREE SHIPPING.

Icon for truckWho will Deliver my Order?

Orders will be sent via Fastway Couriers

We reserve the right to choose which courier your order will be sent with.

As soon as your order leaves our warehouse you will be given a track-and-trace reference for your order.  

We also request that you provide a phone number when placing your order. This is given to the courier, so that they can contact you in case they are delayed or have difficulty locating your address.

Icon for truckHours of Delivery

Our standard hours of delivery are business hours (Monday-Friday 9am-5pm).

We realise that sometimes it may be difficult to take delivery during the day. Therefore if you wish, you can have your order delivered to your place of work, left with a neighbour, or in a hallway or shed.
Please let us know at the time of order.

Icon for truckWeekend Deliveries

We do not offer weekend deliveries as standard.

Delivery in and around Dublin may be possible but could incur additional charges.

Orders received on Thursday afternoons and Friday mornings will not be delivered until the following Monday.

Orders received on Friday afternoons, Saturdays and Sundays will not be delivered until the following Tuesday.

Icon for truckWhere Do We Deliver?

We deliver to both residential and business addresses.

We can deliver to all counties, both Northern Ireland and Southern Ireland: Carlow, Cavan, Clare, Cork, Donegal, Dublin, Galway, Kerry, Kildare, Kilkenny, Laois, Leitrim, Longford, Louth, Mayo, Meath, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Waterford, Westmeath, Wexford, Wicklow; Antrim, Armagh, Derry, Down, Fermanagh and Tyrone.

Icon for truckI did not Receive my Order?

If you did not receive your order, please contact our Customer Service team at 01-4507272.

We will contact the courier who is delivering your order to find out when it is expected to be delivered.

Delivery dates are estimates only, and while we do our best to deliver your order on time, other factors such as incorrect/incomplete delivery address or contact phone number provided; or busy delivery seasons may delay delivery of your
order.

Icon for truckI Received a Damaged Delivery.

We try our best to ensure that you receive your order undamaged however, unfortunately an order may be occasionally damaged during transit.

If you received your order damaged, please contact our Customer Service team at 01-4507272 who will endeavour to rectify it. You may be requested to email photographic evidence of the damage, so that we can follow up with the courier
concerned.

Icon for truckCan I Collect My Order?

You can collect your order from our premises, if you wish.

We are open for collections from 9.30am – 4pm Monday-Thursdays and 9.30am-3pm on Fridays.

Please note that we are closed Saturdays, Sundays and Bank Holidays.

If you place an order online for collection, you will be advised when your order is ready for collection.

It is also possible to call to our premises without having placed an order, and choose what you need in-person, where you can pay by cash or card.

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